Privacy Policy
This Privacy Policy describes the policies of Linen Spells on the collection, use and disclosure of your information that we collect when you use our website linenspells.com. By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
Who We Are
Data Controller:
Linen Spells MB
Company Code: 305616134
Address: Liepkalnio 83A, Vilnius 02120, Lithuania
Email: info@linenspells.com
Phone Number: +37067312011
Working Hours:
Monday to Thursday: 09:00-17:00
Friday: 09:00-16:00
As the data controller, Linen Spells MB is responsible for the processing of your personal data collected through our services. If you have any questions or concerns regarding your personal data or this privacy policy, please don’t hesitate to contact us using the details provided above.
Collecting Personal Information
When you log in to the Website, we gather and handle your identification details, including your device’s IP address, details about the browser utilized by your device, and additional browsing data such as the time and origin of your visit to the Website, or specific pages accessed within it.
We won’t utilize the personal information mentioned in this section, particularly your IP address, without your explicit consent, unless it’s essential either to deliver our services or for security purposes, particularly for thwarting cyber-attacks like data collection or service disruption, and the prevention of unauthorized programs.
If you add items to your shopping cart but haven’t completed the purchase, we gather and process essential personal information like your name, surname, phone number, email, and shipping address, which includes details about the person or company to whom the items should be shipped, such as street name, house number, city, and country.
When you make a purchase of selected items, we collect and manage vital personal data, including your name, surname, phone number, email, shipping address (information about the recipient of the items, like their name or company, street address, house number, city, and country), details about the purchased items, their prices, transaction time, and payment method.
Please note: If you provide us with information about others related to you (especially when indicating that items should be delivered to someone else), it’s important to obtain their consent and ensure they are familiar with this Policy.
How We Use Your Information
We will use the information that we collect about you for the following purposes:
- Marketing/ Promotional
- Creating user account
- Testimonials
- Customer feedback collection
- Processing payment
- Support
- Administration info
- Targeted advertising
- Manage customer order
- Site protection
- User to user comments
- Manage user account
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Cookies
Necessary cookies
Cookies are tiny text files that reside on your computer or other internet-connected devices like tablets or smartphones, provided your browser settings allow them. Our cookies play a crucial role in enabling the functionality and smooth operation of our Website, such as storing information about items added to your shopping cart. We exclusively utilize cookies for these essential purposes. The majority of cookies stored on your device are automatically removed once your browsing session concludes, known as session cookies.
Other cookies and consent for their use
When you log in to the Site, we may request your consent to install additional cookies on your device. By continuing to use the Website after acknowledging the cookie notification, you agree to our use of cookies for the purposes mentioned above (“Consent to Cookie Use”). These cookies serve the following functions:
Analytical/Operational Cookies: These cookies help us track the number of visitors to the Website and their behavior, aiding in the enhancement of our Platform’s functionality. For instance, they ensure that users can easily find what they are searching for.
Functional Cookies: These cookies identify when you return to our Platform, enabling us to personalize our content, address you by name, and remember your preferences.
Targeted Cookies: These cookies record your visits on our platform, the pages you browse, the links you click, and the products you add to your cart. We utilize this data to tailor our Platform and the advertisements displayed to you according to your preferences, as well as for direct marketing purposes.
Use of third-party cookies
When you utilize the services provided by the Website, cookies or similar data collection tools from other providers may be employed concerning your activities. This might include measuring audience demographics, activating contextual advertising, or launching targeted campaigns. Once you provide consent for cookie usage, we may also create user profiles using pseudonyms. It’s important to note that these profiles cannot be used to directly identify individuals. We do not oversee the utilization of third-party tracking technology and its operations. You have the option to prevent the storage and tracking of these third-party cookies by adjusting your browser settings.
Sharing Personal Information
Your personal information will not be sold, disclosed, or unlawfully transferred to third parties, nor will it be used for purposes other than those for which it was initially collected. We will only transfer your personal data in accordance with the methods outlined in this Privacy Policy. However, we retain the right to disclose information about you if required by law or requested by law enforcement agencies or prosecuting authorities.
We may share your personal data with companies that assist us in conducting our business activities, including support for direct marketing efforts. In such cases, we ensure that your data is processed solely in accordance with our instructions and in compliance with data protection laws. We may disclose the following types of data to the specified third parties:
Third-party service providers, such as couriers or technical service providers, involved in establishing contracts with these service providers, including the delivery of services for newsletters or other marketing activities.
Third-party service providers whose services we typically utilize for data storage, telecommunications, and website hosting purposes.
The ability of these service providers to utilize your data will be strictly limited – they are prohibited from using this data for any purposes other than providing the services specified by us.
Retention of Your Information
We’ll keep your personal information stored in our systems for a duration ranging from 90 days to 2 years after users close their accounts, or for however long it’s necessary to meet the purposes for which it was initially collected, as outlined in this Privacy Policy. Certain information may need to be retained for extended periods, such as for record-keeping or reporting obligations as required by applicable laws, or for other legitimate reasons like protecting legal rights or preventing fraud. Any remaining anonymous or aggregated information, which doesn’t directly or indirectly identify you, may be kept indefinitely.
Your Rights
Depending on the relevant legal provisions, you may have various rights regarding your personal data, including the right to access, correct, or delete your data, or obtain a copy of it. You may also have the right to limit or object to how your data is processed, request the transfer of your data to another entity, or revoke any consent you’ve given us to process your data. Additionally, you have the right to file a complaint with a regulatory authority and other rights as provided by applicable laws. To exercise these rights, you can contact us via email at info@linenspells.com, and we’ll respond to your request in compliance with the law.
If you wish to opt out of receiving direct marketing communications or the profiling we conduct for marketing purposes, you can notify us at info@linenspells.com.
Please be aware that if you decline to allow us to collect or process the necessary personal information or withdraw your consent for processing it for the required purposes, you may not be able to access or use the services for which your information was requested.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Complaint
If you have any queries or concerns about the processing of your information that is available with us, you may email us info@linenspells.com. We will address your concerns in accordance with applicable law.
Contact Information
For further details regarding our privacy procedures, if you have inquiries, or if you wish to lodge a grievance, please feel free to reach out to us via email at info@linenspells.com or by post using the following contact information:
Linen Spells MB
Company Code: 305616134
Address: Liepkalnio 83A, Vilnius 02120, Lithuania
Email: info@linenspells.com
Phone Number: +37067312011
Operating Hours:
Monday to Thursday: 09:00-17:00
Friday: 09:00-16:00
